South Bend Police Department Press Release

Thursday, July 16, 2009

 

Fraud Targets Retailers

______________________________________


The department received a report from a local business that had suffered a $2,200.00 loss by way of a telephone scam that targets retail merchants. Businesses that sell cellular phone minutes in the form of a gift card or pre-pay minutes from major cell phone providers are the focus. These are often times convenience stores, gas stations, supermarkets and pharmacies.

The fraud suspect calls the retailer and claims to be from the retailers own "corporate office". If the store employee then, in fact, believes the caller, the employee is then convinced to enable cell phone cards and give the caller the data necessary to transfer the minutes onto a phone that the fraud suspect has under his or her control.

It is important that all retailers that deal in gift cards or pre-paid phone cards explain this threat to their employees. It is also suggested that retailers make clear policy that limits the contact with corporate offices to only outgoing phone calls or management only contact.





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